Need help changing Zapier account name: Unable to contact support.

  • 12 February 2024
  • 3 replies


I cannot chat with a human of Zapier, but I’m stuck because I’d like to change my account name.
If I try this on the website brower, it keeps crashing.
Is there anyone who can help me out on this one?
How can I get in touch with the administrators?

I do know I have the free plan, for now that’s ok. But it’s not helpful that I cannot contact anyone for this, or doesn’t know how to contact..

Thank you for helping me out! :)


3 replies

Userlevel 7
Badge +14

Hi @Anneleen E 

Try using a new/different private browser.

Can you post screenshots with where you are trying to change the value in your Zapier account to give us more context?


I could solve this. :) Thank you.
I was too fast. the system first wanted multiple confirmations of the current account mail.

Thanks though.


Userlevel 7
Badge +6

That’s awesome @Anneleen E! We’re glad to hear you were able to get it sorted! 

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗