Skip to main content
Best answer

Mysql 1.1.0 is working with my share hosting of godaddy when change the 2.0.1 then i not able to connect

  • February 24, 2026
  • 4 replies
  • 72 views

We hit an error adding your new account

authentication failed: Could not connect with yashai and provided password. The response we got from the server is included below for debugging purposes. Server does not support secure connection

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

Best answer by SamB

Hi and welcome to the Community ​@Yash! 🎉

Sorry to hear that you’re running into that error when connecting. I did some checking on this end and found a recently reported bug that matches the issue you’ve described here. I can’t give any sort of ETA on when it will be resolved by but I’ve added you to the list of people being affected by this, so you’ll get an email notification from us as soon as it’s been fixed.

There aren’t any workarounds at the moment but I’ll be sure to follow up here if I come across any. If there’s anything else I can help with in the meantime, just let me know.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • Answer
  • February 25, 2026

Hi and welcome to the Community ​@Yash! 🎉

Sorry to hear that you’re running into that error when connecting. I did some checking on this end and found a recently reported bug that matches the issue you’ve described here. I can’t give any sort of ETA on when it will be resolved by but I’ve added you to the list of people being affected by this, so you’ll get an email notification from us as soon as it’s been fixed.

There aren’t any workarounds at the moment but I’ll be sure to follow up here if I come across any. If there’s anything else I can help with in the meantime, just let me know.


@SamB Would you be able to add me to that email as well?
I am having the exact same error where I cannot access any of my MySQL connections or create new connections.


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 27, 2026

Sure thing ​@Timber Warriors! I’ve added you to the list, so you’ll get an email as soon as it’s been resolved. Thanks for your patience in the meantime 🙏 


SamB
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • February 27, 2026

Hi all, just following up here to share that the bug has been fixed! 😁

As the bug has been resolved I’ll be closing this topic out now. If you run into any further issues, please start a new topic in the Community here or contact Support directly to let us know.