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Best answer

My Zap isn't sending email addresses from WooCommerce to Flodesk

  • Aug 18, 2023 7:03 AM UTC
  • 11 replies
  • 215 views
noshadali

Hello Zap Community, 

 

I created a Zap to send my customers from WooCommerce store to Flodesk so I can add them to my email campaign. 

I don’t know how to explain but the last trigger that sends the email address to flodesk isn’t working. 

 

WooCommerce is connected successfully. (TESTED)

Flodesk is connected successfully. 

 

Just the email address doesn’t go to Flodesk. 

Can anyone help me with this?

 

 

Best answer by ken.a

Hi there @noshadali,

I’m jumping in to see if I can help!

To send an email in Flodesk you need to configure this within your Flodesk app itself. 

Steps to send email:

  1. Create a Segment in Flodesk for this
  2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
  3. Create Zap that triggers on whichever External App
  4. Add “Add Subscriber to Segment” Action to Zap

Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

Hopefully, this helps! 😊

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

jayeshkumarbhatia
Forum|alt.badge.img+7

Hi @noshadali ,

 

Can you share a screenshot of how did you configure Flodesk action? 

    noshadali
    • noshadaliBeginner
    • Author
    • Beginner
    • Aug 18, 2023 5:28 PM UTC

    Hi @noshadali ,

     

    Can you share a screenshot of how did you configure Flodesk action? 

     

    noshadali
    • noshadaliBeginner
    • Author
    • Beginner
    • Aug 18, 2023 5:30 PM UTC

    Hi @noshadali ,

     

    Can you share a screenshot of how did you configure Flodesk action? 

     

    Thanks for your resposnce. I have tested out both apps and they are working fine but I don’t get the email sent to Flodesk. Here is the screenshot. 

    @jayeshkumarbhatia 

     

     

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • Answer
    • Aug 21, 2023 9:03 AM UTC

    Hi there @noshadali,

    I’m jumping in to see if I can help!

    To send an email in Flodesk you need to configure this within your Flodesk app itself. 

    Steps to send email:

    1. Create a Segment in Flodesk for this
    2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
    3. Create Zap that triggers on whichever External App
    4. Add “Add Subscriber to Segment” Action to Zap

    Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

    Hopefully, this helps! 😊

    noshadali
    • noshadaliBeginner
    • Author
    • Beginner
    • Aug 21, 2023 10:08 AM UTC

    Hi there @noshadali,

    I’m jumping in to see if I can help!

    To send an email in Flodesk you need to configure this within your Flodesk app itself. 

    Steps to send email:

    1. Create a Segment in Flodesk for this
    2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
    3. Create Zap that triggers on whichever External App
    4. Add “Add Subscriber to Segment” Action to Zap

    Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

    Hopefully, this helps! 😊

    Hi, 

    Thanks for getting back. I have already added a segment. I added a workflow as well still it doesn’t work for me. I am getting the green signal on Zapier as well after testing both apps but sadly it is not working for me. 

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • Aug 21, 2023 11:35 AM UTC

    Hi @noshadali,

    Thanks for the update.

    Have you tried adding the “Add Existing Subscriber to Segment” action in your Zap? For you to be able to trigger the Segment workflow in Flodesk you need to add the “Add Existing Subscriber to Segment” action in your Zap. The Zap will look like this:

    1. Trigger: WooCommerce
    2. Action: Flodesk - Create/Update Subscriber
    3. Action: Flodesk - Add Existing Subscriber to Segment

    Please give that a try, and let us know how it goes! 😊

    noshadali
    • noshadaliBeginner
    • Author
    • Beginner
    • Aug 21, 2023 11:48 AM UTC

    Hi @noshadali,

    Thanks for the update.

    Have you tried adding the “Add Existing Subscriber to Segment” action in your Zap? For you to be able to trigger the Segment workflow in Flodesk you need to add the “Add Existing Subscriber to Segment” action in your Zap. The Zap will look like this:

    1. Trigger: WooCommerce
    2. Action: Flodesk - Create/Update Subscriber
    3. Action: Flodesk - Add Existing Subscriber to Segment

    Please give that a try, and let us know how it goes! 😊

    It didn’ t work either. 

    Here is a screenshot for your reference.

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • Aug 22, 2023 6:18 AM UTC

    Hi @noshadali,

    Looking at the screenshot it looks like you have not added the “Add Existing Subscriber to Segment” action yet. Could you please add the “Add Existing Subscriber to Segment” action as your 3rd step? Like so:

    073adcd110440f11d78acc063fc8f89d.png
    (view larger)

    Thanks!

    noshadali
    • noshadaliBeginner
    • Author
    • Beginner
    • Aug 22, 2023 10:38 AM UTC

    Hi Ken, 

     

    I got it working now. Thanks for all the assistance. Much appreciated. 

      ken.a
      Forum|alt.badge.img+6
      • ken.aZapier Staff
      • Zapier Staff
      • Aug 22, 2023 11:02 AM UTC

      Awesome! I’m glad the Zap works now @noshadali!

      If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊

        Hi there @noshadali,

        I’m jumping in to see if I can help!

        To send an email in Flodesk you need to configure this within your Flodesk app itself. 

        Steps to send email:

        1. Create a Segment in Flodesk for this
        2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
        3. Create Zap that triggers on whichever External App
        4. Add “Add Subscriber to Segment” Action to Zap

        Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

        Hopefully, this helps! 😊

        It is helpful, thanks

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