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Answer

My Zap isn't sending email addresses from WooCommerce to Flodesk

  • August 18, 2023
  • 11 replies
  • 109 views
noshadali

Hello Zap Community, 

 

I created a Zap to send my customers from WooCommerce store to Flodesk so I can add them to my email campaign. 

I don’t know how to explain but the last trigger that sends the email address to flodesk isn’t working. 

 

WooCommerce is connected successfully. (TESTED)

Flodesk is connected successfully. 

 

Just the email address doesn’t go to Flodesk. 

Can anyone help me with this?

 

 

Best answer by ken.a

Hi there @noshadali,

I’m jumping in to see if I can help!

To send an email in Flodesk you need to configure this within your Flodesk app itself. 

Steps to send email:

  1. Create a Segment in Flodesk for this
  2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
  3. Create Zap that triggers on whichever External App
  4. Add “Add Subscriber to Segment” Action to Zap

Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

Hopefully, this helps! 😊

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

jayeshkumarbhatia
Forum|alt.badge.img+7

Hi @noshadali ,

 

Can you share a screenshot of how did you configure Flodesk action? 

noshadali
noshadali
  • noshadaliBeginner
  • Author
  • Beginner
  • August 18, 2023

Hi @noshadali ,

 

Can you share a screenshot of how did you configure Flodesk action? 

 

1 Attachments
noshadali
  • noshadaliBeginner
  • Author
  • Beginner
  • August 18, 2023

Hi @noshadali ,

 

Can you share a screenshot of how did you configure Flodesk action? 

 

Thanks for your resposnce. I have tested out both apps and they are working fine but I don’t get the email sent to Flodesk. Here is the screenshot. 

@jayeshkumarbhatia 

 

 

1 Attachments
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • Answer
  • August 21, 2023

Hi there @noshadali,

I’m jumping in to see if I can help!

To send an email in Flodesk you need to configure this within your Flodesk app itself. 

Steps to send email:

  1. Create a Segment in Flodesk for this
  2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
  3. Create Zap that triggers on whichever External App
  4. Add “Add Subscriber to Segment” Action to Zap

Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

Hopefully, this helps! 😊

noshadali
  • noshadaliBeginner
  • Author
  • Beginner
  • August 21, 2023

Hi there @noshadali,

I’m jumping in to see if I can help!

To send an email in Flodesk you need to configure this within your Flodesk app itself. 

Steps to send email:

  1. Create a Segment in Flodesk for this
  2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
  3. Create Zap that triggers on whichever External App
  4. Add “Add Subscriber to Segment” Action to Zap

Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

Hopefully, this helps! 😊

Hi, 

Thanks for getting back. I have already added a segment. I added a workflow as well still it doesn’t work for me. I am getting the green signal on Zapier as well after testing both apps but sadly it is not working for me. 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • August 21, 2023

Hi @noshadali,

Thanks for the update.

Have you tried adding the “Add Existing Subscriber to Segment” action in your Zap? For you to be able to trigger the Segment workflow in Flodesk you need to add the “Add Existing Subscriber to Segment” action in your Zap. The Zap will look like this:

  1. Trigger: WooCommerce
  2. Action: Flodesk - Create/Update Subscriber
  3. Action: Flodesk - Add Existing Subscriber to Segment

Please give that a try, and let us know how it goes! 😊

noshadali
  • noshadaliBeginner
  • Author
  • Beginner
  • August 21, 2023

Hi @noshadali,

Thanks for the update.

Have you tried adding the “Add Existing Subscriber to Segment” action in your Zap? For you to be able to trigger the Segment workflow in Flodesk you need to add the “Add Existing Subscriber to Segment” action in your Zap. The Zap will look like this:

  1. Trigger: WooCommerce
  2. Action: Flodesk - Create/Update Subscriber
  3. Action: Flodesk - Add Existing Subscriber to Segment

Please give that a try, and let us know how it goes! 😊

It didn’ t work either. 

Here is a screenshot for your reference.

1 Attachments
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • August 22, 2023

Hi @noshadali,

Looking at the screenshot it looks like you have not added the “Add Existing Subscriber to Segment” action yet. Could you please add the “Add Existing Subscriber to Segment” action as your 3rd step? Like so:

073adcd110440f11d78acc063fc8f89d.png
(view larger)

Thanks!

noshadali
  • noshadaliBeginner
  • Author
  • Beginner
  • August 22, 2023

Hi Ken, 

 

I got it working now. Thanks for all the assistance. Much appreciated. 

ken.a
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • August 22, 2023

Awesome! I’m glad the Zap works now @noshadali!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 😊

noshadali
D

Hi there @noshadali,

I’m jumping in to see if I can help!

To send an email in Flodesk you need to configure this within your Flodesk app itself. 

Steps to send email:

  1. Create a Segment in Flodesk for this
  2. Create a Flodesk Workflow that triggers on Subscriber Added to Segment, and sends an email
  3. Create Zap that triggers on whichever External App
  4. Add “Add Subscriber to Segment” Action to Zap

Docs on creating workflows: https://help.flodesk.com/en/articles/3200783-how-to-create-your-first-workflow

Hopefully, this helps! 😊

It is helpful, thanks

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