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Question

My Zap is sending texts and emails over a 30 day period

  • October 19, 2024
  • 1 reply
  • 32 views

Question, i have been using a zap for a text/email funnel.

 

Been using the delay for but got this message: Task was stopped because its Zap has diverged too much due to changes in the addition/removal/ordering of steps, or substitution of apps.

 

I changed it to delay queue will that fix the error?

 

I don’t know what else to do, i’ve searched and as far as I understand the delay for is how I delay each text or email?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 20, 2024

Hi @wagsleeze 

Zaps that change too much due to the substitution of apps in Zap steps and/or the the adding/removing/reordering the Zap steps will cause Zap Runs to encounter an error.

You can replay Zap Runs from the start again by replaying the entire Zap Run, but that may not be what you want.

It’s better to use other approaches for handling long Delays in Zaps.

There are apps dedicated to handling email/SMS sequences outside of Zaps.

Or you can configure logic to have Zap Runs triggered for each email/SMS message to send as individual Zaps where the delay logic is handled outside Zaps.