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I have a Zap that works perfectly, except that it sends multiple emails at the end. The Zap looks like this; 

1. Wix Automation 
2. B Human AI Video Creation 
3. Email Sent by Gmail with B Human AI Video in it. 

Basically when ever anyone subscribes to the mailing list, this automation is supposed to work. The issue is that Gmail is sending four emails every-time instead, of one. 

I tried to use a Label (inbox, and others) thinking that was the issue, but that didn’t do anything. 

I thought maybe the data was bad from Wix so I used Formater in between steps 1 and 2 to exact the email, that didn’t work either. 

What am I missing? Any help would be appreciated!!!

Hi @ZapStar 

Good question.

Can you show proof from your Zap Runs with the timestamps of the repeated email sends by Gmail?

https://zapier.com/app/history/

Attached are screen shots of the Zap Run. I don’t see anything in there that would show why its sending 4 emails. 

I have also attached a screen shot from the Google account, where you can see the 4 emails have been sent. 

I spoke too soon, attached is a screen shot from Zap Runs showing the time stamp of four emails. 

Any idea how to fix this? 

@ZapStar

How is the Wix Automation configured?

Is this happening for every user or randomly?

It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.

I thought it might be Wix, so I just changed the subscription page over to Mail Chimp. Now instead of sending 4 emails, is only sending 2 (attached). 

Any ideas? 

@ZapStar

How is the Wix Automation configured?

Is this happening for every user or randomly?

It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.

It’s every user. Everytime that some subscribes. 

@ZapStar 

We would need proof that these 2 Zap Runs are for the same data.

We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.

https://zapier.com/app/history/

 

FYI...it’s written as Mailchimp

 

 

 

@ZapStar

We would need proof that these 2 Zap Runs are for the same data.

We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.

https://zapier.com/app/history/

 

FYI...it’s written as Mailchimp

 

 

 

It appears that it has resolved itself now with MailChimp, it is only sending one email. 

Thanks for all your help Troy! Have a great day

That’s great to hear @ZapStar! Glad to hear the issue is now resolved!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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