About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

My Zap is sending multiple Gmail emails at the end of Zap.

  • 5 October 2023
  • 9 replies
  • 147 views
Z
Userlevel 1
Badge

I have a Zap that works perfectly, except that it sends multiple emails at the end. The Zap looks like this; 

1. Wix Automation 
2. B Human AI Video Creation 
3. Email Sent by Gmail with B Human AI Video in it. 

Basically when ever anyone subscribes to the mailing list, this automation is supposed to work. The issue is that Gmail is sending four emails every-time instead, of one. 

I tried to use a Label (inbox, and others) thinking that was the issue, but that didn’t do anything. 

I thought maybe the data was bad from Wix so I used Formater in between steps 1 and 2 to exact the email, that didn’t work either. 

What am I missing? Any help would be appreciated!!!

icon

Best answer by ZapStar 5 October 2023, 20:08

View original

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ZapStar 

Good question.

Can you show proof from your Zap Runs with the timestamps of the repeated email sends by Gmail?

https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Z
Userlevel 1
Badge

Attached are screen shots of the Zap Run. I don’t see anything in there that would show why its sending 4 emails. 

I have also attached a screen shot from the Google account, where you can see the 4 emails have been sent. 

3 Attachments
Z
Userlevel 1
Badge

I spoke too soon, attached is a screen shot from Zap Runs showing the time stamp of four emails. 

Any idea how to fix this? 

1 Attachment
Troy Tessalone
Userlevel 7
Badge +14

@ZapStar

How is the Wix Automation configured?

Is this happening for every user or randomly?

It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Z
Userlevel 1
Badge

I thought it might be Wix, so I just changed the subscription page over to Mail Chimp. Now instead of sending 4 emails, is only sending 2 (attached). 

Any ideas? 

4 Attachments
Z
Userlevel 1
Badge

@ZapStar

How is the Wix Automation configured?

Is this happening for every user or randomly?

It could be that the Wix Automation triggered 4 separate times since those timestamps are not all the same.

It’s every user. Everytime that some subscribes. 

Troy Tessalone
Userlevel 7
Badge +14

@ZapStar 

We would need proof that these 2 Zap Runs are for the same data.

We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.

https://zapier.com/app/history/

 

FYI...it’s written as Mailchimp

 

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Z
Userlevel 1
Badge

@ZapStar

We would need proof that these 2 Zap Runs are for the same data.

We would need to see screenshots of the DATA OUT from the Mailchimp trigger step.

https://zapier.com/app/history/

 

FYI...it’s written as Mailchimp

 

 

 

It appears that it has resolved itself now with MailChimp, it is only sending one email. 

Thanks for all your help Troy! Have a great day

ken.a
Userlevel 7
Badge +6

That’s great to hear @ZapStar! Glad to hear the issue is now resolved!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions