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My Zap from Acuity to ActiveCampaign only offers all packages, and I need help choosing a specific product.

  • 1 December 2022
  • 3 replies
  • 27 views

Hi, hoping someone might be able to help.

I would like to create a Zap from Acuity to Active Campaign when a particular product is purchased but when setting up the Zap, it only offers all packages and not a specific one. This is problematic as I have different products that I require different Zaps to tell Active Campaign to send different welcome emails etc… 

Is it possible this be developed? Does anyone know how to do this? 

Thanks

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Best answer by GetUWired 1 December 2022, 15:11

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3 replies

Hi, hoping someone might be able to help.

I would like to create a Zap from Acuity to Active Campaign when a particular product is purchased but when setting up the Zap, it only offers all packages and not a specific one. This is problematic as I have different products that I require different Zaps to tell Active Campaign to send different welcome emails etc… 

Is it possible this be developed? Does anyone know how to do this? 

Thanks

I said ‘packages’ but I think the Zapier option is ‘products’ I think these are the same thing… 

Userlevel 7
Badge +12

Hi @LifestyleFinanceCo 

Try adding a filter step after the trigger. 

https://zapier.com/apps/filter/help

Thank you, this seems to have solved my problem! :)