Best answer

My Zap doesn't trigger when my RSS feed is updated.

  • 30 March 2022
  • 3 replies

I am using a Zap to post content from an RSS feed to a Facebook page whenever the RSS feed gets updated, the Zap works fine when I run it manually, but the problem is that I don’t know how it should run automatically once the RSS feed gets updated

The RSS XML I’m using is very simple, so why the Zap doesn’t work automatically when the RSS gets updated, and how does it check if the RSS is updated or not?

<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"

        <title>Title goes here</title>
        <atom:link href="https://www.rss-link-goes-here/feed.xml" rel="self" type="application/rss+xml" />
        <description>Simple description</description>
        <lastBuildDate>Wed, 30 Mar 2022 16:00:00 +0000</lastBuildDate>
        hourly    </sy:updatePeriod>
        1    </sy:updateFrequency>

            <title>Item title goes here</title>
            <title>Image title goes here</title>



Best answer by Danvers 8 April 2022, 11:17

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3 replies

Userlevel 7
Badge +12

Hi @ayman.roshdy!

One thing to note about the RSS by Zapier trigger is that it’s not instant. Depending on your Zapier plan it could take between 2 and 15 minutes for a new RSS item to trigger the Zap. So, the first thing to try is creating a new item and then waiting. 

If you’ve already done that then the next place to head to trouble shoot is the Zap history. If you look at the Zap runs for the Zap, it will show you whether or not the Zap was triggered. If there are no items in the Zap runs, then the Zap wasn’t triggered. If you can see Zap runs, but there’s an error next to them, then you’ll need to take a look and see where the error was (eg did one of the action steps run into trouble). 

I hope that gets you pointed in the right direction!

Thanks for the reply, the wait time was the problem, after I gave the Zap more time it was able to handle the RSS updates

Userlevel 7
Badge +9

Thanks for keeping the Community updated on your solution, @ayman.roshdy! We’re so glad to hear you were able to get this sorted. 🤗