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Question

My test is failing when filtering out the "Phone Call ID" even when it exists

  • September 21, 2022
  • 4 replies
  • 35 views
T

I have a Zap that’s trying to filter out content when the text starts with “Phone Call Id: “. The text in the screenshot clearly starts with “Phone Call Id: “ so why would the test keep failing? 

 

 

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4 replies

jesse
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  • jesseArchitect
  • Architect
  • 1348 replies
  • September 26, 2022

Hey @truly just checking in here to see if you would be up for sharing some screenshots of your Formatter step as Troy suggested. Let us know - we’d love to work together to help you get this sorted out once and for all!

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31519 replies
  • September 21, 2022

@truly 

Can you show more screenshots with how the data is output from Step 2 (Formatter)?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T
  • truly
  • Author
  • New
  • 1 reply
  • September 21, 2022

Thanks for the suggestion, but I’m still getting the same result :( 

 

 

Troy Tessalone
Forum|alt.badge.img+14
  • Troy TessaloneZapier Expert
  • Zapier Expert
  • 31519 replies
  • September 21, 2022

Hi @truly 

Good question.

Try removing the double quotes, then test the Filter step conditions again.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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