My test is failing when filtering out the "Phone Call ID" even when it exists

  • 21 September 2022
  • 4 replies

I have a Zap that’s trying to filter out content when the text starts with “Phone Call Id: “. The text in the screenshot clearly starts with “Phone Call Id: “ so why would the test keep failing? 



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4 replies

Userlevel 7
Badge +14

Hi @truly 

Good question.

Try removing the double quotes, then test the Filter step conditions again.


Thanks for the suggestion, but I’m still getting the same result :( 



Userlevel 7
Badge +14


Can you show more screenshots with how the data is output from Step 2 (Formatter)?

Userlevel 7
Badge +9

Hey @truly just checking in here to see if you would be up for sharing some screenshots of your Formatter step as Troy suggested. Let us know - we’d love to work together to help you get this sorted out once and for all!