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I have a Zap that’s trying to filter out content when the text starts with “Phone Call Id: “. The text in the screenshot clearly starts with “Phone Call Id: “ so why would the test keep failing? 

 

 

Hi @truly 

Good question.

Try removing the double quotes, then test the Filter step conditions again.

 

Thanks for the suggestion, but I’m still getting the same result :( 

 

 

@truly 

Can you show more screenshots with how the data is output from Step 2 (Formatter)?

Hey @truly just checking in here to see if you would be up for sharing some screenshots of your Formatter step as Troy suggested. Let us know - we’d love to work together to help you get this sorted out once and for all!

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