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Question

My "other" FB page is not an option to connect

  • 19 August 2023
  • 5 replies
  • 31 views
javabean8

I previously had used Zapier to connect a FB Lead Form to my Convertkit account. However, I stopped the ad and created a NEW page for a different business.

The old page is The RVMompreneur and the new page is Alison Leigh OBM. I am trying to create a Zap the does the same thing with a new Lead Form Ad from this page, but no matter how many times I refresh the FB connection, my new page is not an option to choose.

I have been made sure that I have given Zapier access inside Meta Business Suite but that didn’t change anything. Can you help me fix this?

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @javabean8 

Good question.

Have you tried connecting the FB account using a new different private browser?

Help articles for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
javabean8

Hi @Troy Tessalone - thank you for the suggestion. I have now tried that and it setill didn’t work. I also tried clearing my cache and that didn’t work either. :-(

agileops
Userlevel 1
Badge +1

Hi @javabean8 ,

Can you take a look at My Apps in Zapier and try to disconnect any FB connection? Then you can reconnect your FB account and hopefully your new page will show up.

Cheers,

javabean8

@agileops Thank you for replying, but I already tried that and it didn't fix the problem. 😔

Troy Tessalone
Userlevel 7
Badge +14

@javabean8 

Did you review these help articles?

Help articles for using FB Lead Ads in Zaps: https://zapier.com/apps/facebook-lead-ads/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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