Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I’ve set up a Zap that triggers an email from a new spreadsheet row fill.

Great, that’s all fine and it’s firing, but the text itself in the email, which is HTML-coded, keep stopping short. It’s cutting off “many thanks, Katie” at the end. I thought it might be due to a text limit, but I've edited the copy down and it just keeps cropping more text out. Super frustrated, have run about 10x tests now with different variations of text. Anyone know a workaround?

Hi @KatieR 

Good question.

Please posts screenshots with how your Zap steps are configured in order for us to have more context, thanks.

Hey @KatieR! We’d love to help figure out what’s causing this to happen! Are you able share more about how your Zap is configured, perhaps with some screenshots of your setup as Troy mentioned? From there, we’ll hopefully have an easier time seeing why your text is being cut off. Let us know!

I’m having a similar problem trying to set up a zap now, however mine is plain text. It’s cutting words off in the middle and there are no line breaks. I didn’t complete the set up yet just in case.

Terms & Conditions