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Multi-step Zap with Slack and Delay by Zapier not working on free plan

  • September 3, 2024
  • 1 reply
  • 68 views

Hello,

 

I created a Zap with these three parts, in order to send a message to a Slack channel when somebody mentions a keyword in any public channel.

  1. Trigger: New Mention from Slack
  2. Step: Delay by Zapier
  3. Step: Send Channel Message from Slack

 

This Zap was working during my free trial, but has now been turned off because it is a ‘Multi-Step Zap’ using Pro Features. I duplicated this Zap but removed the delay and Zapier says this is an acceptable Zap with my free plan. 

This tells me that Zapier is treating the ‘Delay’ as a step when the site says: “The Delay feature in Zapier is available on all plans, including the Free plan.”

Note that this Zap does not function for me without the 1 minute delay which puts me in a bind. Any assistance, either with getting the Zap working without the delay or figuring out why this is considered a Pro Feature would be appreciated.

 

Thank you!

Best answer by Troy Tessalone

Hi @Dude12345 

Zaps with 3+ steps require a Zapier paid plan to turn ON.

 

Delay help page indicates it is NOT available on the Free plan.

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • Answer
  • September 3, 2024

Hi @Dude12345 

Zaps with 3+ steps require a Zapier paid plan to turn ON.

 

Delay help page indicates it is NOT available on the Free plan.