Skip to main content
Best answer

MS Teams apps - trouble with account connection


Show first post

  • New
  • October 27, 2020

I’m getting the same error message in both Zapier and when I try to create the zap within Teams.


I guess this issue persists, can we get an update ?? 

When will this be fixed, quite annoying that this is still not working.


@Liz_Roberts Any news on this topic, Liz?  Many thx


nicksimard
Forum|alt.badge.img+11
  • Zapier Staff
  • October 28, 2020

I’ve added all of the following people to the affected users list: @christophebe @LoRezz1138 @soarhevn @KKrpata @jblom. You will all be notified when this has been resolved.

So sorry for the inconvenience, and thanks for your patience as we work to resolve this.


  • New
  • October 28, 2020

Could you include me? Same problem.


  • November 2, 2020

Same problem here, makes Zapier unusable for my needs.


  • New
  • November 8, 2020

Same issue here


Liz_Roberts
Forum|alt.badge.img+8

@sarahcv @MHillyer @LDonn you all have been added as impacted users. @chrishill I don’t see an update outside of the team working on this but when there is one to report you will receive notification via email. I’m sorry I don’t have more information at this point!


  • New
  • November 11, 2020

I think it’s because i was on the free version of Teams. I just signed up for the paid version, hoping it will work once i have that configured


I just got it working over here. This may help some of you.  I had the Zapier App installed for myself but not for my Team.  So I could go to my Zapier App from my app list, partially configure a Zap but never access team data such as a Channel for example. You need to go to the Teams list tab, choose the team where you want to install the Zapier app, click on the 3 dot menu to the right, and then Manage Team, Then go to the Apps tab. Make sure Zapier is there. If it isn’t, install it from that location.  Then make sure you reconnect to Teams account in Zapier (this step is key).


  • New
  • November 20, 2020

Same issue here


  • New
  • November 27, 2020

Same issue here, still...


  • New
  • December 2, 2020

I have the issue as well


I am having this issue also but with not being able to pull a Channel. Please add me to the list. Thanks. 

 

I already went through this process and it still didn’t work - https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-users-assign-role-azure-portal

 


steph.n
Forum|alt.badge.img+8
  • Builder
  • December 7, 2020

@Nicou @LDonn @cchamlee @palladium - I’ve added you all onto the impacted users list. You’ll receive an update from us as soon as we have one to share. Thank you!


  • New
  • 4 replies
  • December 7, 2020
steph.n wrote:

@Nicou @LDonn @cchamlee @palladium - I’ve added you all onto the impacted users list. You’ll receive an update from us as soon as we have one to share. Thank you!

i’ve actually got it working now - thank you!


  • New
  • December 15, 2020

Has anyone answered this yet? 

 

I have the same issue. 


Danvers
Forum|alt.badge.img+12
  • Zapier Staff
  • December 15, 2020

Hi @Clint 87

 

This issue is still open and I’ve added you to the list of users that have been affected. This means that a) the team knows how best to prioritize this issue and b) you’ll get an email if/when we have an update. 

 

Thanks!


  • New
  • January 4, 2021

We can't load channels from teams either, any updates on this issue?

**We’re having trouble loading ‘Channel’ data

**We’re having trouble loading ‘Channel’ data (throttled)


Danvers
Forum|alt.badge.img+12
  • Zapier Staff
  • January 5, 2021

Hi, @socialB! If you’re having trouble loading channels from teams, the best thing to do is to get in touch with the Zapier Support team as they will be able to check a few things with you in more detail. You can reach them using the Get Help form:https://zapier.com/app/get-help


  • Beginner
  • January 11, 2021

Same issue here despite the integration of zapier to the channel on teams. Thanks to add me to the impacted users list.


Liz_Roberts
Forum|alt.badge.img+8

Hi @J'aips ,

Sorry you are running into this! To echo Danvers’ response, if you’re having trouble loading channels from teams, the Zapier Support team can better assist as they will be able to check a few things with you in more detail. You can reach them using the Get Help form:https://zapier.com/app/get-help


  • Beginner
  • 3 replies
  • January 12, 2021
Liz_Roberts wrote:

Hi, i have followed@chrishill advices and it works 
Not intantly but now it’s solved

 


chrishill wrote:

I just got it working over here. This may help some of you.  I had the Zapier App installed for myself but not for my Team.  So I could go to my Zapier App from my app list, partially configure a Zap but never access team data such as a Channel for example. You need to go to the Teams list tab, choose the team where you want to install the Zapier app, click on the 3 dot menu to the right, and then Manage Team, Then go to the Apps tab. Make sure Zapier is there. If it isn’t, install it from that location.  Then make sure you reconnect to Teams account in Zapier (this step is key).

This worked for me. Install Zapier app for a specific team before connecting through Zapier.


InvoluteGeek wrote:
chrishill wrote:

I just got it working over here. This may help some of you.  I had the Zapier App installed for myself but not for my Team.  So I could go to my Zapier App from my app list, partially configure a Zap but never access team data such as a Channel for example. You need to go to the Teams list tab, choose the team where you want to install the Zapier app, click on the 3 dot menu to the right, and then Manage Team, Then go to the Apps tab. Make sure Zapier is there. If it isn’t, install it from that location.  Then make sure you reconnect to Teams account in Zapier (this step is key).

This worked for me. Install Zapier app for a specific team before connecting through Zapier.

YES this worked!  FIRST, be sure to add the Zapier App to the TEAM in Teams.  Second, if you already have a Teams Connection defined in Zapier, delete it, then reconnect.  Now, create your Zap with Teams and it should work.