Question

monday.com error: failed to fetch a column value changed event


I am trying to set up a trigger for when a specific column value changed in board in monday.com but it is skipping the set up trigger section and going from “choose account” to “test trigger”. There isn’t a spot for me to select which board and which column I want to use as the trigger. 

How do I get the section to set up the trigger?? 


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2 replies

Userlevel 7
Badge +12

Hi @accountantjulieann!

Hmm, that’s odd you should see this section when you’re setting up the trigger:

I just tested this in my account to take the screenshot above so it should be working. Could you try re-selecting the app and event and re-connecting your Monday account? Also, could I ask if you’re an admin in the Monday account and if not what role/permissions do you have? Thanks!

Userlevel 7
Badge +12

Hi @accountantjulieann!

Were you able to get this working? Let us know if you still need some help!