Hi there,
My goal is to create a Zap that would allow me to create a ticket in FreshService once a task has been completed in Microsoft To-Do.
I managed to set up the connections to both platforms, however when I'm setting up the "Create Ticket" event, under Actions I cannot find some of the ticket fields that are mandatory in our FreshService instance to create a new incident. It's really strange, because it recognizes some of the fields, but not all.
How could I make the integration recognize the missing fields as well?
