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Missing Last Comment Body endpoint in new Zendesk Triggers for sending bug info to Asana.

  • 8 February 2024
  • 4 replies
  • 39 views

Hey there,

 

The depreciated ‘New Ticket’ trigger for Zendesk was able to pull a `Last Comment Body` endpoint from the ticket. Am I missing that option in the new Zendesk Triggers? We used this trigger to send bug info over to Asana.

4 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @zachihle 

You can try adding this Zap action: Zendesk - Find Ticket

See if that returns the desired data point.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
zachihle
Userlevel 1

The Find Ticket action doesn’t include this datapoint either.

zachihle
Userlevel 1

Ah, I did find it now listed as a separate event. 👍🏻

 

 

SamB
Rank
Userlevel 7
Badge +11

That’s awesome news @zachihle! Thanks so much for following up here to share how you were able to locate the missing last comment details - the Community here greatly appreciates it! 🤗

Please do reach out again if there’s anything you need help with in future. In the meantime, happy Zapping! ⚡

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