Question

Missing ActivityFieldHistory in history object despite tracking enabled

  • 7 December 2023
  • 5 replies
  • 60 views

Hi there, 

I’m trying to find the ActivityFieldHistory in History object.

The tracking history was already set as suggested.

I’m able to query ActivityFieldHistory in SF but couldnt find it in Zapier.

Would you please advise?

 


5 replies

Userlevel 7
Badge +6

Hi there @MW tech,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a screenshot of the History Object that you’re referring to in your Salesforce app?

Thanks!

Sure. Thanks.

 

Userlevel 7
Badge +6

Thanks for the screenshot @MW tech!

Is the Activity Field History field has been recently added to Salesforce? If so, you might need to reconnect your Salesforce account.

You can reconnect your Salesforce account here: https://zapier.com/app/connections/salesforce

Also, please ensure that the field you’re looking for (Activity Field History) is under the selected data in the “History Object” in your Salesforce app.

Please keep me updated!

Hi Ken, 

I did already reconnect the SF account several times now. 

But it didnt work.

The ‘Activity Field History’ is released in Spring 2023.

I’m not sure if it’s the reason i cannt find it in Zapier. 
Thanks

Userlevel 7
Badge +6

Hi @MW tech,

Thanks for the update.

It seems you may be encountering a bug. I suggest contacting our Support Team for assistance with this matter. They have the necessary tools to thoroughly examine your Zap and its logs to identify the root of the problem.

You can reach our Support Team here: https://zapier.com/app/get-help

Thank you for your patience and understanding.

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