Microsoft Dynamics 365 error: The app returned "URL was not parsed due to an ODataUnrecognizedPathException.
Unable to create an Opportunity in Dynamics 365 CRM from data submitted on a Gravity Form:
Failed to create an opportunity in Microsoft Dynamics 365 CRM
The app returned "URL was not parsed due to an ODataUnrecognizedPathException. Resource not found for the segment provided in the URL.".
However I can create a Contact.
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Hi there @Timbo,
Welcome to the Community!
Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of your Microsoft Dynamics 365 CRM step that shows all of its fields. Like so:
Please don't include personal information in the screenshot, or be sure blur out any personal information.
Thanks!
Hi Ken,
Basically I wanted to add the Contact I created in the 2nd Step of the Zap into the Opportunity but, it doesn’t seem to like that, it only seems to want me to select a Contact from the list and and that means a manual selection.
If I remove any addition to the Contact Field the Zap completes successfully and adds the Opportunity.
Hi @Timbo,
Thanks for the screenshot!
The “Contact” field of the “Create Opportunity” step requires a bit of tweaking since the ID of the contact requires this format: /contacts()
Could you please try adding the required format and then mapping the Contact ID from the 2nd step in between the parenthesis “()”. Like so: