Question

Memory Key Field Not Updating

  • 28 April 2024
  • 1 reply
  • 8 views

The Memory Key Field in zapier is stuck on old contact names and email, basically whatever is used as the memory key for chatgpt conversations it just gets stuck at it and not update for new contact details.

The memory key is used so chatgpt has a non-changing data point of each lead to remember its past conversations with them.

In the screenshot you can see first name as Dan and an old memory key , here we used contact _id  as the memory key associated with Dan.

But Dan has been deleted from the contacts list in GHL. This time I created a new contact named Sunny Amber but despite that first name and contact_id in memory key did not update. There are n visible errors in the execution logs aswell.

 


1 reply

Userlevel 7
Badge +14

Hi @Danyal 

Dynamic mapped variables will update each time a Zap runs.

Check your Zap Runs history to see the DATA IN/OUT for each step to help you trace the data flow between steps in order to troubleshoot.

https://zapier.com/app/history/

 

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