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Answer

MemberPress error : Cannot read property ‘membership’ of undefined

  • April 27, 2022
  • 5 replies
  • 67 views
S

Hello Guys,


Have anyone encountered issues with MemberPress x Zapier integration. The apps are connect correctly as per the tests:
 


However, we keep receiving the same error:

Cannot read property 'membership' of undefined

If you could please advise us on a solution. 

Thank you very much in advance for all your support.   

Best answer by jesse

Hey @Subverto! I wanted to check in here regarding the error you’re running into. After some digging, it looks like you might be running into a bug but I can’t say for sure without pulling up logs related to your account. The best thing to do here would be to submit a ticket to support to investigate. That can confirm/deny this hypothesis and offer some next steps to get you pointed in the right direction!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • April 27, 2022

Hi @Subverto 

Good question.

Have you reviewed the available help article?

https://docs.memberpress.com/article/263-official-memberpress-zapier-integration

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
S
S
  • Subverto
  • Author
  • New
  • April 27, 2022

Hello Troy,

Yes we did.

The test is successful following your link.
Though, when you try to create the following automation using the following link, the test shows the error we described.

Add a free membership after a paid one is completed

Thank you

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • April 27, 2022

@Subverto 

Might be best to open a ticket with Zapier Support for assistance: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
S
  • Subverto
  • Author
  • New
  • April 27, 2022

Hello Troy, 

Zapier certainly does not make it easy to raise a ticket. 

Thank for your help nonetheless 

jesse
Forum|alt.badge.img+9
  • jesseArchitect
  • Architect
  • Answer
  • May 3, 2022

Hey @Subverto! I wanted to check in here regarding the error you’re running into. After some digging, it looks like you might be running into a bug but I can’t say for sure without pulling up logs related to your account. The best thing to do here would be to submit a ticket to support to investigate. That can confirm/deny this hypothesis and offer some next steps to get you pointed in the right direction!

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