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Hello Guys,


Have anyone encountered issues with MemberPress x Zapier integration. The apps are connect correctly as per the tests:
 


However, we keep receiving the same error:

Cannot read property 'membership' of undefined

If you could please advise us on a solution. 

Thank you very much in advance for all your support.   

Hi @Subverto 

Good question.

Have you reviewed the available help article?

https://docs.memberpress.com/article/263-official-memberpress-zapier-integration


Hello Troy,

Yes we did.

The test is successful following your link.
Though, when you try to create the following automation using the following link, the test shows the error we described.

Add a free membership after a paid one is completed

Thank you


@Subverto 

Might be best to open a ticket with Zapier Support for assistance: https://zapier.com/app/get-help


Hello Troy, 

Zapier certainly does not make it easy to raise a ticket. 

Thank for your help nonetheless 


Hey @Subverto! I wanted to check in here regarding the error you’re running into. After some digging, it looks like you might be running into a bug but I can’t say for sure without pulling up logs related to your account. The best thing to do here would be to submit a ticket to support to investigate. That can confirm/deny this hypothesis and offer some next steps to get you pointed in the right direction!