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Manual vs API form submissions as triggers for actions

  • July 30, 2024
  • 1 reply
  • 22 views

Please help. I’m having an interesting issue.

  1. I have a webform with one field.
  2. I have the form set as a trigger in a zap.
  3. The action is the sending of an email.
  4. so, when I make a submision into the webform, the manual submission causes an email to be sent to an email address.
  5. but, when I make make submissoins into the websform using a webhook, not actions are triggered.

I can’t figuer out how zapier can determinine whether a submission into a webform is manual or automated via API, and from there diffrenciate as to whether the form submission ought to act as a trigger for other workflow.

Pleeeezeeee help!! thank you

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • July 30, 2024

Hi @danny_aus_1980 

What app is being used for the Zap trigger step? (screenshot)

 

If you need to filter data, you can use a Filter step: https://zapier.com/apps/filter/help