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Question

Mailjet email not sending despite successful Zap.

L
Badge

I have set up Zapier to send an email after signing up with Weblow.

 

The Zapier flow works well, if I added contacts directly to the contact list in Mailjet, but I can only do tha, if the people double opt-in.

So I want to send an email instead of saving the contacts.

 

But whatever template I use, Mailjet won’t send an email via Zapier.

 

The Zapier flow is green and it also counts every attempt I’m doing.
But I do need pointers to where it is wrong. I have no error message what so ever.

I use different email addresses, nothing in spam. I waited for hours as well.

10 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @luintu 

To help us have more context, post screenshots with how your Zap steps are outlined and configured.

Mailjet help article: https://documentation.mailjet.com/hc/en-us/articles/360043696873-Zapier-user-guide

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
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All green


As I mentioned: If the last step was “adding to contact list” it works perfectly.

Test is fine. But from test or from published version. I don’t receive any email.

 

 

L
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Shows all fine.
Why won’t it send an email?

L
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Troy Tessalone
Userlevel 7
Badge +14

@luintu 

Check your Zap Runs history for activity and details about the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
Badge

All my attempts are shown as successes.

 

 

Troy Tessalone
Userlevel 7
Badge +14

@luintu 

Click into a Zap Run to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
Badge

Also there everything alright.
looks like the test one.

Troy Tessalone
Userlevel 7
Badge +14

@luintu 

Maybe try contacting Mailjet Support for help about the email sending and settings to configure in Zapier and/or Mailjet.

It may be related to the double opt-in template.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
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Already in progress. It is in escalation status.
Thanks for helping on this side.

Reply


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