Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I have a simple Zap set up:

When a new order is created in BigCartel,
it creates a form submission in Kajabi

basically adds the person to my mailing list.

It has been working fine for months, but from yesterday I have been receiving emails advising me there is an error with it.

this is the error message:

"Trigger partner failure: key.match is not a function"

Has something changed somewhere that I need to fix please? Thanks for your help

Hi @RKE 

Check if the Zap trigger step needs to be updated. (help)

Check your Zap trigger app connection in Zapier here: https://zapier.com/app/connections

Thanks Troy, yes, it turned out there had been some update so I needed to recreate the trigger step. Thanks for your help!

That’s awesome @RKE! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions