Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Answer

MailerLite error: “Group not found.”

  • March 8, 2023
  • 8 replies
  • 130 views
JoMiller

Hi, I hope someone here can help me!

I am trying to setup a Zap between Quiz Maker and MailerliteClassic where a subscriber is added to a group depending on their quiz outcome. I have used the Quiz Maker field “Outcome Match Name” for the subscriber group and Mailerlite has a corresponding group for each of the possible outcomes.

When I test the Zap, I get this error “Group not found”. I wondered if this could have been due to the groups having no subscribers at the moment so, I have added one to each but, the error still occurs.

Does anyone have an idea as to what I have done wrong here? 🙏

Best answer by MohSwellam

Hi @JoMiller 

 

Sorry for the late reply.

 

yes it did. As you can see, Subscriber Group is waiting for a number (which is the group ID) while you are passing the group name. You probably need a Lookup Table (found in Formatter by Zapier > Utilities) where you can input the group name and the corresponding group ID so you can pass it here

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

8 replies

MohSwellam
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+8
  • MohSwellamZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • March 8, 2023

Hi @JoMiller 

 

Can you please share a screenshot of your current setup so we can help you better? 

 

Probably MailerLite is waiting for a Group ID and you are using a Group Name

Founder of GeekyAir.com
JoMiller
  • JoMillerBeginner
  • Author
  • Beginner
  • March 8, 2023

Hi @MohSwellam Thanks for such a quick reply! I have attached a screenshot and I guess you’re right on the group name/ID but, I can’t see how I can resolve the problem...

1 Attachments
christina.d
Forum|alt.badge.img+9
  • christina.dZapier Staff
  • Zapier Staff
  • March 9, 2023

Hey @JoMiller! Thanks for sharing, super neat idea! 

Unfortunately your screenshot didn’t come through. 😔 Could you try sending it again? Specifically we’re looking for the action setup with any personal details removed.

Thanks so much! 

JoMiller
  • JoMillerBeginner
  • Author
  • Beginner
  • March 9, 2023

Oh dear @christina.d , that’s not a good start for me! I’ll try again….

 

JoMiller
  • JoMillerBeginner
  • Author
  • Beginner
  • March 13, 2023

@christina.d  and @MohSwellam - Did my screenshot show you everything you needed to see? Do you have any idea how I can get this to work?

MohSwellam
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+8
  • MohSwellamZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • Answer
  • March 13, 2023

Hi @JoMiller 

 

Sorry for the late reply.

 

yes it did. As you can see, Subscriber Group is waiting for a number (which is the group ID) while you are passing the group name. You probably need a Lookup Table (found in Formatter by Zapier > Utilities) where you can input the group name and the corresponding group ID so you can pass it here

Founder of GeekyAir.com
SamB
JoMiller
  • JoMillerBeginner
  • Author
  • Beginner
  • March 13, 2023

@MohSwellam Thank you so much for your help - that worked perfectly! As you can probably tell, I’m a bit new to Zapier so, I didn’t realise someting like this was possible. Take care 🙏

SamB
MohSwellam
SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • March 14, 2023

That’s brilliant news, @JoMiller! 😁🎉

Really pleased to see MohSwellam was able to get you pointed in the right direction here. Thanks for keeping us in the loop!

Terms & ConditionsAccessibility statement