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Question

Lookup Spreadsheet Row not working while matching with Jira ticket value which are exactly same

  • 16 February 2024
  • 3 replies
  • 13 views
N

I am trying to create a zapier automation that will lookup a spreadsheet row by trying to match a column value with an input value from a jira ticket.

 

Ex: Spreadsheet column “Rand” has value 5468

       I have a jira ticket field “rand_field” with value 5468

when I am using these two to match, I am getting below error

 

Failed to find a spreadsheet row in Google Sheets

Error from halted execution: Nothing could be found for the search.

 

But if I change the match value from jira ticket field to a hard coded 5468. its working. can someone help with this!

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @newbieBanti 

We would need to see screenshots with how your Zap steps are outlined and configured to have full context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N

 

Troy Tessalone
Userlevel 7
Badge +14

@newbieBanti 

We would need to see how your Zap step is configured to have full context.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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