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LeadConnector File Upload Issue – Missing Filename, extension & URL


Thank you for the reply, actually I do have another question. We are currently using Zoho FORMS but also demoing GoHighLevel with the connector LeadConnector. When trying to copy files from that connector I don’t get the same file upload options as with Zoho FORMS. There is just the singular file upload without filename, file extension, or the URL. Don’t know if I have configured something wrong or not but I still want to evaluate the same functionality as Zoho FORMS and copying any attachments into a Google Folder.

 

Thanks! 

 

 

Best answer by SamBBest answer by SamB

Hi ​there, @jbrucek 👋

Hope you don’t mind but I’ve moved your new question out into a new topic so we can address it separately. 

The File Upload field should say (Exists but not shown), as that would indicate that it contains the file object, but instead it looks like it only contains the field name. So I did some checking on this and it seems that this is caused by a bug where the Pipeline Stage Changed trigger is sometimes returning the field names instead of the field values. I don’t have any estimate as to when it will be fixed but I’ve added you to the list of folks that are being impacted by this so that you’ll get an email notification as soon as it’s been resolved.

With the the name, extension and URL fields that are missing, I’d suggest reaching out to our Support team to put in a feature request to have those added. You can do that here: https://zapier.com/app/get-help

In the meantime, to avoid the upload action running into errors you could add a Filter before the Upload File action and set it to continue only if the File Upload field does not contain "File Upload". That way, it’ll stop the Zap from attempting to upload the file if whenever LeadConnector does not return real the actual file.

Hope that helps. If you give the filter a try and run into any issues, or have any questions just let me know! 🙂

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3 replies

SamB
Community Manager
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  • Community Manager
  • 7597 replies
  • Answer
  • March 7, 2025

Hi ​there, @jbrucek 👋

Hope you don’t mind but I’ve moved your new question out into a new topic so we can address it separately. 

The File Upload field should say (Exists but not shown), as that would indicate that it contains the file object, but instead it looks like it only contains the field name. So I did some checking on this and it seems that this is caused by a bug where the Pipeline Stage Changed trigger is sometimes returning the field names instead of the field values. I don’t have any estimate as to when it will be fixed but I’ve added you to the list of folks that are being impacted by this so that you’ll get an email notification as soon as it’s been resolved.

With the the name, extension and URL fields that are missing, I’d suggest reaching out to our Support team to put in a feature request to have those added. You can do that here: https://zapier.com/app/get-help

In the meantime, to avoid the upload action running into errors you could add a Filter before the Upload File action and set it to continue only if the File Upload field does not contain "File Upload". That way, it’ll stop the Zap from attempting to upload the file if whenever LeadConnector does not return real the actual file.

Hope that helps. If you give the filter a try and run into any issues, or have any questions just let me know! 🙂


  • Author
  • Beginner
  • 4 replies
  • March 7, 2025

So I’m not so concerned about the error described but rather how to get more attachment details from the link provided in the Upload control. 

If I take this link and put it in a browser it will download the file that was attached. If I do more inspection of the header content-disposition I can see the file name does exist. 

Is it possible in Zapier to get that specific header information? I need the file name when I am creating a new Google Folder and copying the attachments into that folder as my next action. 

I have seen suggestions about <code> PYTHON in Zapier that could possible dissect the URL and get the attachment name. 

 

 

Thank you! 


JammerS
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  • Zapier Staff
  • 2435 replies
  • March 11, 2025

Hi ​@jbrucek,

 

Zapier can parse headers to extract specific information using a "Code by Zapier" action with Python. A basic script can send a HEAD request to a URL and extract the 'content-disposition' header, which typically contains the filename. Some additional parsing may be needed to isolate the actual filename.

 

I hope this helps. Let us know if you have any other questions.

 


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