Hi, I have a problem with the Klaviyo integration, I set up an automation so that the lead that is left from a form on the site is first recorded on Google Sheets and then sent to Klaviyo via the "Create or Update Profile" function.
However, it gives me input error and I can't understand why, it has nothing to do with the phone number because I have no interest in bringing this data to Klaviyo.
+14Hi
Klaviyo may be detecting the name or email as invalid because it has the word “test”.
+6Have you clicked on “help me fix it”?
I can’t find any documentation, but it might be the hyphen in your custom property name. Try an underscore or putting the “words” together instead. i.e. tipoLm
+6Hi
Klaviyo may be detecting the name or email as invalid because it has the word “test”.
Nah, I use that all the time. No problems there.
+6You still didn’t mention if you clicked the ‘help me fix it’ link. Normally, it actually does a pretty good job of spotting the error.
I also just noticed that you’re putting the full name in the first name field. It shouldn’t matter since names like Billy Bob and Lisa Marie exist, but maybe having a space in the first name field is causing it?
Have you also checked the Klaviyo List ID to make sure that list still exists?
+11Hi
Want to make sure you’re all set here so please do let us know if you need more help! 🙂
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