Hi @Sparks
Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
I think I figured out how to get them to communicate.
I just cant get docusign to save a template without entering in a recipient's name or email. I need it to auto populate based on the zap.
@Sparks
Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.
Hi there @Sparks
I just cant get docusign to save a template without entering in a recipient's name or email. I need it to auto populate based on the zap.
In Docusign, instead of entering the name and email you’ll need to add fields to act as a placeholder for that information. This will create fields that you can then populate with a Zap. You can learn more about creating Docusign templates here: Create Templates
Once you’ve done that, head over to the Zap and in the Docusign action select the template and map the necessary fields from the trigger/other action steps in your Zap into those placeholder fields.
Can you give that a try and let us know how it goes?