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Im trying to integrate Keap to Zapier and then to Docusign.

 

Issue # 1:  I created a new tag and added it to my tester account but the test trigger is not showing the tester account I created.  Its saying no account found. 

Issue #2: Its not showing my custom fields.  So I cant tell zapier which custom fields to put into docusign for my template.   

Thank you for your help.

 

Hi ​@Sparks 

Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.


I think I figured out how to get them to communicate.  

 

I just cant get docusign to save a template without entering in a recipient's name or email.    I need it to auto populate based on the zap.


@Sparks 

Help us have more info by posting screenshots showing how your Zap steps are outlined and configured in EDIT mode with the field mappings visible.


Hi there ​@Sparks 👋

I just cant get docusign to save a template without entering in a recipient's name or email.    I need it to auto populate based on the zap.

In Docusign, instead of entering the name and email you’ll need to add fields to act as a placeholder for that information. This will create fields that you can then populate with a Zap. You can learn more about creating Docusign templates here: Create Templates

Once you’ve done that, head over to the Zap and in the Docusign action select the template and map the necessary fields from the trigger/other action steps in your Zap into those placeholder fields.

Can you give that a try and let us know how it goes?


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