I am facing an issue with a Zap that sends Kajabi form submission data to Google Sheets. The form is working correctly in Kajabi, and the submission data is visible there. Zapier test runs also work perfectly, and test data is successfully pushed to Google Sheets. However, when the form is live and published, the actual user submissions are not triggering the Zap, and no data is being sent to Google Sheets. The Zap is turned ON, the site and form are published, and there are no errors visible in the Zap history—only test submissions are captured, not real ones. Please help me understand why live Kajabi form submissions are not triggering the Zap and if any configuration, permission, or form connection is missing.
this is the link for zap https://zapier.com/editor/XXXXXXXX/published
and fro google sheet https://docs.google.com/spreadsheets/d/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/edit?gid=XXXXXXXXXXXX#gid=XXXXXXXXXXXX
This post has been edited by a moderator to remove sensitive details. Please remember that this is a public forum and avoid sharing private information such as Zap links, Google Sheets links.
