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Hi @OTSS
Good question.
To help us, please post screenshots with how your Zap steps are configured.
Also, check your Zap Runs to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/
Sure thing! I did post above but maybe it isn’t showing.
Sorry! I misread your reply. I will post those shortly.
Zap runs have a green checkmark saying success.
@OTSS
Can you post screenshots of these:
Zap Data IN/OUT
I’d recommend refreshing the trigger test data and selecting a example that has the desired value populated.
Then remap the variable from step 1 to the step 2 name field.
Then turn the Zap ON, test again, and check your Zap Runs.
OBSERVATIONS
In Step 2, the mapped variable has “No data”.
In the Zap Runs for Step 2 DATA IN, the mapped variable looks like Contact Name First.
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