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Question

Jotform Zap Configuration page stuck

  • November 13, 2025
  • 3 replies
  • 22 views

When I click the “Use This Zap” button on Jotform, the dialogue comes up that says “Configure your Zap” and stays stuck on that box. It will not let me add Zaps as a result.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 13, 2025

Hi ​@BIPOC Naturalists 

To configure your Zaps, use the Zapier platform: https://zapier.com


It also won't let me add zaps to new forms on JotForm. The “Configure your Zap” dialogue comes up, but it doesn’t add the Zap.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • November 13, 2025

@BIPOC Naturalists 

Post screenshots showing how you are trying to configure the Zap steps IN Zapier. (zapier.com)