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Question

JobNimbus error: “Cannot read properties of undefined (reading '0')"

  • October 28, 2025
  • 6 replies
  • 23 views

Im trying to connect the Instant Estimator leads to job nimbus, and its giving me this error: JobNimbus error: “Cannot read properties of undefined (reading '0')”, Im trying to create a Job. Please help.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 28, 2025

Hi ​@greenvalleyzoe 

Help us have more info about the issue by posting these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in the CONFIGURE tab while in EDIT mode with the field mappings visible
  • the encountered error

Let me know what else you need. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 28, 2025

@greenvalleyzoe 

In Zap step 2, the Primary Contact ID field expects the JobNimbus ID for the Contact, rather than the Roofr Lead Name value.

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 28, 2025

@greenvalleyzoe 

Add this Zap step: JobNimbus - Find Contact by Email

This will either find an existing JobNimbus Contact or it won’t.

You can then add Paths to Create Contact if not found or use the found Contact ID.

Help for Paths: https://zapier.com/apps/paths/integrations#help

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 28, 2025

@greenvalleyzoe 

If you need to hire help, there is a directory of Zapier Partners: https://zapier.com/partnerdirectory


SamB
Community Manager
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  • Community Manager
  • November 12, 2025

Hey there ​@greenvalleyzoe 👋

Did Troy’s suggestion of using a Find Contact by Email action to obtain the ID help to get rid of that “Cannot read properties of undefined” error?

Want to make sure you’re all set, so please let us know how it went! 🙂