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We used to assign tickets in ConnectWise by pulling the “Fields Assignee Email Address”. This and many other fields have disappeared from the data received by Zapier.

 

there is hardly any information included. How do I troubleshoot this loss of data?

Hi ​@EvoNoel 

For us to have more info, post screenshots showing how your Zap steps are outlined so we can see which Zap app/event you are using in Zap step 1.


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