Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • Jira error: Our test had some issues; error during execution: Cannot read property 'issuetypes' ofunderfined

This error is showing up when I tried setting up a step to create a JIRA ticket
 

It says “Error during execution: Cannot ready property ‘issue types’ of undefined. How do I resolve this issue?

Hi @czarinacatambing!

I’m sorry that you’re running into this issue, let’s see if we can figure it out together. 

Could you share more detail about what you’re trying to do? It looks like you’re setting up the Zap from within Slack, is that right? And have you tried selecting an issue type using the dropdown box in the screenshot that you shared? 

It helps us to know more about where you’re running into to trouble so we can help you to get to the bottom of things :)

Terms & Conditions