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Question

Jira description not populating in Beamer post body text.

  • September 21, 2023
  • 1 reply
  • 22 views

I’m trying to integrate Jira with Beamer via Zapier.

Ideally, everyone a new ticket is created on Jira, it should create a post on Beamer. I want the Jira description to show up on the beamer body text. By unfortunately, the test zap is showing it Field Description as empty whereas Jira ticket has the description.

 

and because of this empty description, it is giving me this error: 

 

How do you suggest that I go about this?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 21, 2023

Hi @mehak 

Good question.

Are you using an Zap trigger example that has the Description populated? (proof with screenshots)

Change trigger examples: https://help.zapier.com/hc/en-us/articles/8496310366093