Question

Issues with zapier not using the correct output value

  • 22 December 2023
  • 3 replies
  • 30 views

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.

I am bringing in opportunity product line items form salesforce and using this information to creat line items on an invoice in STAX. 

Step 1 - I create the invoice items (works) and gives me output #1, output #2, output $3

Step 2 I create the associated prices (using a formatter) Works and gives me 3 prices (output #1, output #2, output #3)

Output Item 1

item_1

200

Output Item 2

item_2

299

Output Item 3

item_3

10.5

 

Step 3 - I create the quantities - works and gives me output #1, output #2, output #3

Output Item 1

item_1

1

Output Item 2

item_2

1

Output Item 3

item_3

30

Step 4 - creating the STAX invoice 

Output #1 Item, Output #1 price , Output #1 quantity - works 

Meta Line Items

lineItems

1

1

Meta Line Items Item

item

NWHYTX : AV Charge

Meta Line Items Details

details

2004-12-01T00:00:00Z : Event Date

Meta Line Items Quantity

quantity

1

Meta Line Items Price

price

200

 

Output #2 Item, Output #2 price , Output #2 quantity - works 

2

Meta Line Items Item

item

NWHYTX : Auditorium Rental

Meta Line Items Details

details

2004-12-01T00:00:00Z : Event Date

Meta Line Items Quantity

quantity

1

Meta Line Items Price

price

299

3

Output 3 - Item woks, Output #2 quantity works - FOR SOME REASON Zapier is using a “Meta Price” which is already the price * the quantity. Where the heck is the meta price coming from and hwo the heck do I get rid of it? 

3

Meta Line Items Item

item

CV : Group Rental Tickets

Meta Line Items Details

details

2004-12-01T00:00:00Z : Event Date

Meta Line Items Quantity

quantity

30

Meta Line Items Price

price

315 - This should be $10.50 - not the $315 

 

Why do two of the three steps work correctly? 

xxx xxxx

xxxxxxx@gmail.com

 


3 replies

Userlevel 7
Badge +14

Hi @timweis 

To help us have true context, please post detailed screenshots with how your Zap steps are configured.

Here are how the zaps are configured 

 

and here are the values zapier is actually using : Note the price is $150 instead of $50 and $630 instead of 10.50.

 

It is only happening when the quantity is greater than 1. 

 

 

Userlevel 7
Badge +14

Hi @timweis 

You may need to try reaching out to STAX Support for help with their Zap app integration.

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