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Hi all 

I am having a very troubling time performing a very simple action within Zapier which is to take a email that is sent into an inbox and extract from this the email attachment and use this email attachment to pass into a process plan process as a file.

this should be very straight forward however no email attachment is passed through into process plan, In Zapier I can see the email attachment in the list of fields however when I map those fields to a process plan input nothing is actually attached to the process plan when it is run

I would appreciate other people's experience with this very simple action of having an email with an attachment and being able to use that attachment in other zaps

Thank you as this is preventing me from getting any positive outcomes from using zaps

Timothy Clarkson

 

Hi @Timothy Clarkson 

In order for us to have more context, we will need to see screenshots with how your steps are outlined and configured along with the data out for the email that shows the attachment fields.

Troy here is the screen shots

 

 

 

Now the process has started there is no attachment:

 

 

@Timothy Clarkson 

You may want to try using this Zap trigger: Gmail - New Attachment

 

Hi There, we do not use Gmail and want to using the Zapier Mail functionality.

 

Thanks

 

Tim

@Timothy Clarkson 

Check your Zap Runs history to see the DATA IN/OUT for each Zap step to help you troubleshoot the attachment: https://zapier.com/app/history/

Email by Zapier help: https://zapier.com/apps/email/help

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