I do have an open ticket for this issue however, so far, I keep getting passed to different reps and none seem sure how to fix the issue.

I have created a Zap so that when a product is updated in WooCommerce, it will update the stock for the same product in QuickBooks Online. I have set the following steps in the Zap:

WooCommerce (Product) - This step test OK.
QuickBooks Online (Find Products) - This step test OK.
QuickBooks Online (Update Product) - This step errors out (See below).

I have mapped the fields in the Update Product step appropriately. Whenever the Zap runs, I keep getting the Request has invalid or unsupported property error (below) in the Update Product step. I have tried adjusted most of the settings in the last step but I always get the error when the Zap runs or when I test it. I’m hoping someone knows if this is a bug or a misconfiguration. Support hasn’t been able to identify (yet) which “property” in the last step is the issue.

Thanks for your help!

Request Information

Method:
POST
URL/Path:
https://quickbooks.api.intuit.com/v3/company/:censored:16:0785611658:/item
user-agent:
Zapier
content-type:
application/json; charset=utf-8
Accept:
application/json
Params:
minorversion=73
Duration (milliseconds):
352
Data:
{ "Id": "640", "SyncToken": ":censored:10:763cb7ece3:", "sparse": true, "Name": "WM SOTT ATET", "Type": "Inventory", "incomeAccountRef": "80", "SalesTaxIncluded": false, "Source": "WooCommerce", "PurchaseTaxIncluded": false, "Taxable": true, "Active": true, "UnitPrice": 0.75, "QtyOnHand": 669, "TrackQtyOnHand": true, "assetAccountRef": "72", "InvStartDate": "2022-08-25T00:00:00-07:00", "AssetAccountRef": { "value": "72" }, "IncomeAccountRef": { "value": "80" } }
Response Information

Status code:
400
connection:
close
content-encoding:
gzip
content-length:
208
content-type:
application/json
date:
Mon, 05 May 2025 19:18:42 GMT
intuit_tid:
1-68190f12-51f0731336cddada323161ff
server:
istio-envoy
strict-transport-security:
max-age=31536000
x-amzn-trace-id:
Root=1-68190f12-51f0731336cddada323161ff
x-content-type-options:
nosniff
x-envoy-decorator-operation:
v3-facade-service-desired-service.dev-devx-v3facadeservice-usw2-prd-ids.svc.cluster.local:8090/*
x-envoy-upstream-service-time:
162
x-request-id:
1-68190f12-51f0731336cddada323161ff
URL/Path:
https://quickbooks.api.intuit.com/v3/company/:censored:16:0785611658:/item
Content:
{
  "Fault": {
    "Error":  
      {
        "Message": "Request has invalid or unsupported property",
        "Detail": "Property Name:failed to parse json object; a property specified is unsupported or invalid",
        "code": "2010"
      }
    ],
    "type": "ValidationFault"
  },
  "time": "2025-05-05T12:18:42.268-07:00"
}