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Question

Issues setting up a new trigger with SendGrid in Zapier

  • April 20, 2026
  • 4 replies
  • 24 views

I have been trying to set up a new trigger using SendGrid, and it will no longer allow me to select it. SendGrid appears when I search, but it’s grayed out and cannot be chosen. I have a active Zap that uses SendGrid, and that one seems to be unaffected. I just can’t create a new one. I know they were purchaed by Twilio, but when I selected Twilio for the zap it doesn’t give me the option I need. 

Has anyone else experienced this or know why it’s happening or when it will be fixed?

4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 20, 2026

Hi ​@Christine C 

SendGrid app integration has 0 triggers available and 4 actions available: https://zapier.com/apps/sendgrid/integrations#triggers-and-actions

Help link for using SendGrid in Zaps: https://zapier.com/apps/sendgrid/integrations#help


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 20, 2026

@Christine C 

If you are trying to use SendGrid as a Zap trigger, then you need to use SendGrid Webhooks.

Help: https://www.twilio.com/docs/sendgrid/for-developers/tracking-events/getting-started-event-webhook

 

Zap trigger: Webhook - Catch Hook

This will generate a unique webhook URL to configure in SendGrid.

Help: https://zapier.com/apps/webhook/integrations#help


  • Author
  • New
  • April 20, 2026

Thank you very much. I appreciate your help!


SamB
Community Manager
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  • Community Manager
  • April 28, 2026

Hi ​@Christine C 👋 Just wanted to check how you got on with Troy’s suggestion to use Webhooks for the trigger instead?

Let us know if that approach did the trick, or if you could do with some more help on this.