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Issues connecting Jira Data Center to Zapier using MFA (SSO) authentication.

  • 14 November 2023
  • 1 reply
  • 85 views

  1. We are running Jira Data Center
  2. There doesn’t seem to be a specific Jira Data Center integration.  The closest one seems to be Jira Software Server.
  3. With our Jira instance, the username / password authentication is prohibited and only MFA (SSO) is allowed.
  4. I’ve tested connecting with username (and email) with a personal access token and I get the following error:

Wondering if this type of integration is possible and if anyone has come across this issue before and how I might be able to get around it.

If you need any other details, please let me know.

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Best answer by ken.a 15 November 2023, 07:11

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Userlevel 7
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Hi there @RebelJedi,

Welcome to the Community! 🎉

I did a quick check on our integrations, and it looks like Jira Data Center hasn't built an integration with us yet.

Most new Zapier integrations are built by the company or team that created the app, so I'd recommend you also encourage their team to add their app to Zapier via our developer platform: https://zapier.com/platform

Nevertheless, I've added your vote to our internal app wishlist, and we'll be sure to let you know if/when this app is added to Zapier.

In case you're curious, here's more on how new services typically get added to Zapier: https://zapier.com/help/manage/app-connections/request-to-add-a-new-app-to-zapier

I'm sorry we don't have this for you right now—please let me know if you have any other questions or suggestions, and I'd be happy to help!

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