About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Issue with Zap reusing old test data when mapping fields in ActiveCampaign to HubSpot Zap.

  • 23 April 2024
  • 3 replies
  • 10 views
L
Userlevel 1

I’m creating a zap that will add a contact record to Hubspot when I add a new contact to ActiveCampaign. The first one I did, tested OK but then had a problem when I published it. Things seemed wonkie with the zap so I deleted it and tried again several more times with similar results where it seems to be using data from previous tests of the zap. In my most recent attempt, when I choose the fields to map in Actions, they seem to be pre-populating with a prior test that I ran. See screenshot.

What do I need to do to resolve this? 

icon

Best answer by lgreer 24 April 2024, 18:54

View original
1 Attachment

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @lgreer 

Try using this Zap Action: HubSpot - Find Contact (check the checkbox to Create Contact if not found)

We would need to see more screenshots with how your HubSpot Zap step is configured along with any encountered errors to have more context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
L
Userlevel 1

Thanks @Troy Tessalone. I’m not getting any errors. Before I tried your suggestion, I walked through the steps so that I could record all of them. I have no idea what I did differently but this time it worked as expected. I won’t look a gift horse in the mouth! 😂

ken.a
Userlevel 7
Badge +6

That’s awesome @lgreer! We’re glad to hear that the Zap is now working as expected. Also, thanks to Troy for lending a hand here!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply


Terms & Conditions