I am currently facing an issue with my Google Sheets integration. The data changes in the source sheet are not being reflected in the connected sheet through the Zap. I have checked the Zap setup and it appears to be configured correctly, but the updates are not syncing as expected.
Could you please help me investigate this issue? Let me know if you need any screenshots, Zap history, or additional details from my side.
+6Hey
Please share the screenshots of Data In and Data Out as well any zap runs for us to have more context.
+11Hey
Did you manage to get this sorted?
If not, did you make a structural type of change to the spreadsheet like editing the columns, hiding or freezing cells etc.? If so, that may have caused issues with the connection to the Zap. You can learn more about the types of changes that can cause issues here: Spreadsheet updates and maintenance
If you need to make a change like that you’ll want to first turn off the Zap, make the necessary changes to the spreadsheet, before then turning the Zap back on.
Hope that helps. Keep us posted on how how it goes, want to make sure the Zap is up and running! 🙂
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