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Question

Issue with connecting Monday.com with Zoho books

  • March 21, 2024
  • 7 replies
  • 42 views

  • Beginner
  • 5 replies

I have a problem with connecting Monday CRM with Zoho books, the items that I added to Monday should move automatically to Zoho books, but the problem is, that item moves not full, moves only name and last name, but I have a lot of additional information like address, phone number and a lot more, and this data don't moving to Zoho, please let me know how can I fix this problem. 

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • March 21, 2024

Hi @Mft 

In order for us to have more context, we will need to see screenshots with how your steps are outlined and configured, thanks.


  • Author
  • Beginner
  • 5 replies
  • March 21, 2024

here it is


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • March 21, 2024

@Mft 

Can you provide screenshots about your Zap trigger step 1?


  • Author
  • Beginner
  • 5 replies
  • March 25, 2024

@Troy Tessalone here it is


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • March 25, 2024

@Mft 

Try testing with your Zap ON live.

Then check your Zap Runs history to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/

 

 

Zap trigger event is Monday New Item in Board, so make sure all those data points are populated at the same time otherwise, the Zap may fire and process before those data points are populated.

 


  • Author
  • Beginner
  • 5 replies
  • March 25, 2024

@Troy Tessalone now its not working at all, its not transferring to Zoho anymore. Previously, an item with a first and last name was transferred, now nothing is transferring. 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • 34082 replies
  • March 25, 2024

@Mft 

Check your Zap Runs history to see the DATA IN/OUT for each step to help you troubleshoot: https://zapier.com/app/history/