Hi, I’m trying to add new contacts in my 17Hats to Klaviyo List. But it keeps failing creating a new subscriber and keeps returning an error with no further details when I did the test connection. Please help!
Best answer
Issue connecting 17Hats to Klaviyo
Best answer by Troy Tessalone
Wondering if it is related to the Phone # format.
Try removing that mapped variable and test.
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+14- Zapier Orchestrator & Solution Partner
- 34038 replies
Hi
Good question.
We would need to see screenshots with how your Zap step is configured.
+14- Zapier Orchestrator & Solution Partner
- 34038 replies
Things to check/try:
- Check your Klaviyo app account connections to Zapier here: https://zapier.com/app/connections
- Check if the list is a double opt-in as per the List field description more
- Try testing with a different trigger example data
+14- Zapier Orchestrator & Solution Partner
- 34038 replies
Is the email address already a subscriber of the List?
+14- Zapier Orchestrator & Solution Partner
- 34038 replies
- Answer
Wondering if it is related to the Phone # format.
Try removing that mapped variable and test.
+14- Zapier Orchestrator & Solution Partner
- 34038 replies
Another thing to check, is if that email address has been blacklisted or has opted-out/unsubscribed.
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