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I was pleased to come across your article about automatically responding to Google Business Profile reviews: https://zapier.com/blog/reply-to-google-my-business-reviews/

I set up a Zap and tested it, and it’s finally working! However, I've encountered one issue. It appears that the Zap template allows AI to respond to all reviews, whether they're positive or negative. wondering if there's a way to have the AI only respond to 5-star Google reviews and ignore or skip those with 4 stars or less. Is that Optional step Possible?

 

 

Hi @ros1166 

If there is a data point that you want to filter by, you can use a Filter as Step 2: https://zapier.com/apps/filter/help

Hi @ros1166,

I just came across your post here and wanted to check in here to see how you’re getting on. Were you able to follow Troy’s suggestion here?

Please do let us know if you’re still in need of some help on this at all - happy to assist further! 🤗

Thanks @Troy Tessalone 

That’s great @ros1166! A huge thanks to Troy for pointing you in the right direction!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

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