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Question

Is anyone else unable to connect to Salesforce?

  • November 5, 2025
  • 3 replies
  • 25 views
H

It should be very simple to connect to Salesforce. I just did it a few weeks ago for another client, but for this client, I’m getting this error:

OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occurred during authentication. Please try again.

 

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • November 5, 2025

Hi ​@HA-Austin 

Help links to reference for using Salesforce in Zaps: https://zapier.com/apps/salesforce/integrations#help

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
H
  • HA-AustinBeginner
  • Author
  • Beginner
  • 1 reply
  • November 6, 2025

Thanks ​@Troy Tessalone but I’ve done this before a few times in other SF orgs. This is something else, Zapier Support says it’s a known bug, but it seems like a pretty critical bug that is still unresolved and has me completely stopped in my tracks.

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • 34066 replies
  • November 6, 2025

​@HA-Austin 

I believe Zapier manages the Salesforce Zap app integration, so it would be on Zapier to fix the issue.

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor


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