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Question

Invalid tenant name. Only letters (a-z / A-Z), numbers (1-9) and dash (-) are allowed.

  • 19 July 2023
  • 3 replies
  • 25 views
charlottekerr

I am running into this error

 

Invalid tenant name. Only letters (a-z / A-Z), numbers (1-9) and dash (-) are allowed.

 

How do I correct this?

3 replies

ken.a
Userlevel 7
Badge +6

Hi there @charlottekerr,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? It would be especially helpful to see the "Action" section where you're encountering the error. This will give me a better understanding of the situation. Here's an example of what I'm looking for:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

charlottekerr

 

Troy Tessalone
Userlevel 7
Badge +14

Hi @charlottekerr 

Good question.

Things to check:

  • Are there any leading/trailing spaces before or after the mapped variable in the field.
  • Are there any leading/trailing spaces before or after the variable value from step 1.
⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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