Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Asked & Answered Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

Invalid tenant name. Only letters (a-z / A-Z), numbers (1-9) and dash (-) are allowed.

charlottekerr

I am running into this error

 

Invalid tenant name. Only letters (a-z / A-Z), numbers (1-9) and dash (-) are allowed.

 

How do I correct this?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • July 20, 2023

Hi there @charlottekerr,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? It would be especially helpful to see the "Action" section where you're encountering the error. This will give me a better understanding of the situation. Here's an example of what I'm looking for:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks! 😊

charlottekerr

 

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 20, 2023

Hi @charlottekerr 

Good question.

Things to check:

  • Are there any leading/trailing spaces before or after the mapped variable in the field.
  • Are there any leading/trailing spaces before or after the variable value from step 1.
⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
Early access


Next Gen Zaps

Build and deploy automations from AI tools you already use. With Agentic Management, if anything breaks, the agent diagnoses the issue and proposes a fix.

Request access now


Terms & ConditionsAccessibility statement