Skip to main content
Best answer

Invalid Base URL- Zap/Gravity Forms ERROR

  • September 8, 2022
  • 6 replies
  • 603 views

Guys,

I need help connecting Gravity and Zap. I can see this has been going on for years, surely this should be fixed by now?? Not sure on whos end, but this is unacceptable. I’m finding forums on this constantly with no fix besides raising a ticket.

Can someone please ACTUALLY make an attempt at patching this “bug”.

Best answer by EJRBest answer by EJR

Hi @nnristic,

Welcome to the Zapier Community! Happy to help here. 

If you haven’t yet, could you please try the steps found here:

https://community.zapier.com/troubleshooting-99/gravity-form-connection-issue-authentication-failed-invalid-base-url-16228

If still no go, it would be best to try the steps outlined in this troubleshooting pages below: 

If you are still running into issues after that, you will need to open a support ticket with Gravity Forms so they can assist you getting that connection working. https://www.gravityforms.com/support 

Please let me know how it goes.

 

Update: Some users have found that using the plugin Basic Auth can cause this issue

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30938 replies
  • September 8, 2022

Hi @nnristic 

Good question.

Workaround is to use the Gravity Forms Webhooks Add-On instead of the Zapier Add-On.

https://www.gravityforms.com/add-ons/webhooks/

 

The Zap trigger would be: Webhooks - Catch Hook

https://zapier.com/apps/webhook/help


EJR
Forum|alt.badge.img+3
  • Zapier Staff
  • 35 replies
  • Answer
  • September 8, 2022

Hi @nnristic,

Welcome to the Zapier Community! Happy to help here. 

If you haven’t yet, could you please try the steps found here:

https://community.zapier.com/troubleshooting-99/gravity-form-connection-issue-authentication-failed-invalid-base-url-16228

If still no go, it would be best to try the steps outlined in this troubleshooting pages below: 

If you are still running into issues after that, you will need to open a support ticket with Gravity Forms so they can assist you getting that connection working. https://www.gravityforms.com/support 

Please let me know how it goes.

 

Update: Some users have found that using the plugin Basic Auth can cause this issue


  • Author
  • New
  • 1 reply
  • September 8, 2022
Troy Tessalone wrote:

Hi @nnristic 

Good question.

Workaround is to use the Gravity Forms Webhooks Add-On instead of the Zapier Add-On.

https://www.gravityforms.com/add-ons/webhooks/

 

The Zap trigger would be: Webhooks - Catch Hook

https://zapier.com/apps/webhook/help

Wouldn’t call this a workaround as that add-on requires the most expensive gravity forms license plan, for no reason. For something that should just work. 


Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30938 replies
  • September 8, 2022

@nnristic 

Gravity Forms Add-Ons license requirements…

  1. Webhooks Add-On requires Elite OR Pro license
  2. Zapier Add-On requires Elite license

 


  • New
  • 2 replies
  • December 8, 2022

Update- I just figured out that the plugin Basic Auth will cause this issue. https://github.com/WP-API/Basic-Auth


Danvers
Forum|alt.badge.img+12
  • Zapier Staff
  • 3731 replies
  • December 13, 2022

Hi @Webteam, thanks for letting us know, that’s super helpful!