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Best answer

Invalid Base URL- Zap/Gravity Forms ERROR

  • 8 September 2022
  • 6 replies
  • 574 views
N

Guys,

I need help connecting Gravity and Zap. I can see this has been going on for years, surely this should be fixed by now?? Not sure on whos end, but this is unacceptable. I’m finding forums on this constantly with no fix besides raising a ticket.

Can someone please ACTUALLY make an attempt at patching this “bug”.

icon

Best answer by EJR 8 September 2022, 05:01

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @nnristic 

Good question.

Workaround is to use the Gravity Forms Webhooks Add-On instead of the Zapier Add-On.

https://www.gravityforms.com/add-ons/webhooks/

 

The Zap trigger would be: Webhooks - Catch Hook

https://zapier.com/apps/webhook/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
EJR
Badge +3

Hi @nnristic,

Welcome to the Zapier Community! Happy to help here. 

If you haven’t yet, could you please try the steps found here:

If still no go, it would be best to try the steps outlined in this troubleshooting pages below: 

If you are still running into issues after that, you will need to open a support ticket with Gravity Forms so they can assist you getting that connection working. https://www.gravityforms.com/support 

Please let me know how it goes.

 

Update: Some users have found that using the plugin Basic Auth can cause this issue

N

Hi @nnristic 

Good question.

Workaround is to use the Gravity Forms Webhooks Add-On instead of the Zapier Add-On.

https://www.gravityforms.com/add-ons/webhooks/

 

The Zap trigger would be: Webhooks - Catch Hook

https://zapier.com/apps/webhook/help

Wouldn’t call this a workaround as that add-on requires the most expensive gravity forms license plan, for no reason. For something that should just work. 

Troy Tessalone
Userlevel 7
Badge +14

@nnristic 

Gravity Forms Add-Ons license requirements…

  1. Webhooks Add-On requires Elite OR Pro license
  2. Zapier Add-On requires Elite license

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
W

Update- I just figured out that the plugin Basic Auth will cause this issue. https://github.com/WP-API/Basic-Auth

Danvers
Userlevel 7
Badge +12

Hi @Webteam, thanks for letting us know, that’s super helpful!

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