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After spending all day on this, I really need some guidance. I feel like the process should be easy but alas.

I sell products on Shopify B2C. Sometimes, I sell those same products B2B and invoice for those orders.

My ideal process -

  1. I add items to Zoho invoices - all of the SKUs match those in my Shopify.
  2. I send an invoice to a shop
  3. When I send that invoice, the stock available in Shopify is reduced by matching the SKUs in the invoice with the SKUs in Shopify.

I had one working, but it broke when I tested it with an invoice that included more than one product invoiced / line item. So I think the issue is I need Zapier to first separate the line items? But I have NOT been able to figure how to do this properly. Any help appreciated!

Hi ​@frang 

Help links for handling line items in Zaps: 
https://help.zapier.com/hc/en-us/articles/8496277737997-Use-line-items-in-Zaps

 


Hi ​@frang, just checking in! 👋

Did the guide Troy shared help to point you in the right direction?

Let us know if the Zap is still having some trouble handing multiple line items, want to make sure this gets sorted!